About Us

Loop Horizon is a consultancy focused on guiding brands to super-charge customer experiences through a better combination of data & intelligence, marketing technology and people. Loop bring a fresh perspective and confidence to challenges commonly faced by clients, helping unlock opportunities with minimal intervention and maximum impact. We are passionate about upskilling your teams so they can deliver on future opportunities directly.

Loop Horizon was founded by Rob McLaughlin and James Alexander. Prior to Loop, they ran the highly successful Decisioning programme at Sky in the UK, and multiple clients have already benefited from their guidance and experience in delivering pragmatic high value solutions.  

Rob & James are joined by an exceptional group of industry leaders, bringing together the latest thinking on marketing, technology, data & organisational design.

In our role as experienced guides, we enable our clients to build data & customer centric strategies which deliver across the long and short terms

We fundamentally do not live live in a data driven world, organisations need to draw a direct line between customer intelligence & experience

James Alexander

Co-Founder, Loop Horizon

Rob McLaughlin
Co-Founder, Loop Horizon

Rob's Keynote at Adobe Summit


Loop Horizon

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